Unboxing Video Mandatory
Parcel open karte time ka clear continuous unboxing video zaruri hai. Video me sealed parcel, shipping label, opening process, aur product condition clearly dikhna chahiye.
No Video, No Refund
Agar unboxing video nahi hai, edited hai, unclear hai, paused hai, ya parcel open hone ke baad banaya gaya hai, to refund ya replacement accept nahi hoga.
24 Hours Time Limit
Delivery ke 24 hours ke andar WhatsApp par order details, unboxing video, aur product photos send karna hoga.
Eligible Cases
Damaged product, broken product, missing item, ya confirmed order se different product receive hone par review ho sakta hai.
Not Eligible
Color preference, size mistake, normal handmade finishing difference, customer side damage, ya valid unboxing video ke bina refund nahi hoga.